You can simply select the most suitable method of shipment, depending on the final destination and weight of your selected goods. You can also contact us directly with suggestions at admin@ellcee.com and we can proceed with your order accordingly. In this instance, please do not select any shipment option and choose ”By Quote”.

There are many other options to choose from if you don’t have a Paypal Account, including payment using a Credit Card/Visa or more.

In this case, we will provide a separate quotation for you.  Please select “By Quote” at checkout and we’ll contact you within 24-72 hours.

For further enquiries, please use our contact form or email us at admin@ellcee.com or info@ellcee.com

Please click on “My account” in the top right-hand corner of the website to access your dashboard. Here you can select “View orders” and review previous and current orders placed with us.

Your order status is updated when it reaches your assigned destination.

You can review previous orders by simply logging into your account and clicking on “My Account” at the top-right corner of our website. Then select the  “View order” option.

We accept payments via all major credit cards and Paypal.

Once you have completed your product selection and submitted to your shopping cart, please follow these steps.

1. Please select checkout. An electronic invoice with the total amount and product description are dynamically created. The cost of shipment is also calculated automatically (please see our FAQ for shipment methods).
2. You then simply select your payment option via credit card or PayPal
3. A secure page will appear on your screen to input your credit card details.
4. Please enter the required payment details and press confirm.
5. Payment is then processed and you will receive confirmation once the transaction has been accepted.

Please note, in the event of an unsuccessful payment, please do not hesitate to contact us directly on info@ellcee.com or admin@ellcee.com or call us on +356 2134 6320.

Please log on to your account by clicking on ”My account” as the top right-hand corner of the page. This will take you directly to your dashboard where you can change your personal information and details.

Please sign in to your account and then select the ‘Change password’ option on the left.  You can now enter your new password. Please remember to check the password strength to ensure your password is strong.

In the event that you have forgotten your password and are unable to log in tour account,  please contact us via our contact us page and we will assist you shortly.

Alternatively, you can email us at info@ellcee.com or admin@ellcee.com and we will update your password to a default setting, allowing you to enter your personal password at your convenience.

It’s really easy to set yourself up with an account by following these simple steps.

1. Please visit our homepage and click on ‘My Account’ on the top right-hand of the page.
2. As an unregistered customer, please choose the registered option and follow the steps.

If you require any further assistance, please email us at admin@ellcee.com or info@ellcee.com or call us +356 2134 6320.